Troubleshooting – Samsung YP-U5JQR-XAA User Manual

Page 57

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troubleshooting _ 57

troubleshooting

If you have a problem with your new MP3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).

PROBLEM

SOLUTION

Power will not turn on.

Power will not turn on if the battery is
completely drained. Recharge the battery and
turn the power on again.

Press the Reset hole.

Buttons do not work.

Check if the Hold function is set to lock all
button operations.

Ensure that you press the right button before
trying.

Press the Reset hole.

The screen will not
turn on.

The screen may not be visible under direct
sunlight.

When <Display Off Time> is selected from
<Settings>

ĺ <Display>, the screen display

can be turned off. Press any button and see if it
turns on.

Power is turning off.

The power is automatically turned off when the
battery is completely drained. Recharge the battery.

If <Auto Power Off> is selected from
<Settings>

ĺ <System>, the Power will be

turned off when the player is in Pause mode
Turn on the Player.

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