Troubleshooting – Samsung YP-U5JQR-XAA User Manual

Page 57

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troubleshooting _ 57

troubleshooting

If you have a problem with your new MP3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).

PROBLEM

SOLUTION

Power will not turn on.

•

Power will not turn on if the battery is
completely drained. Recharge the battery and
turn the power on again.

•

Press the Reset hole.

Buttons do not work.

•

Check if the Hold function is set to lock all
button operations.

•

Ensure that you press the right button before
trying.

•

Press the Reset hole.

The screen will not
turn on.

•

The screen may not be visible under direct
sunlight.

•

When <Display Off Time> is selected from
<Settings>

ĺ <Display>, the screen display

can be turned off. Press any button and see if it
turns on.

Power is turning off.

•

The power is automatically turned off when the
battery is completely drained. Recharge the battery.

•

If <Auto Power Off> is selected from
<Settings>

ĺ <System>, the Power will be

turned off when the player is in Pause mode
Turn on the Player.

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