Samsung SPH-M380ZKASPR - Manual (Page 176)

164 Manufacturer’s Warranty
force or use of a metallic object when pressing on a touch
screen; (d) equipment that has the serial number or the
enhancement data code removed, defaced, damaged, altered
or made illegible; (e) ordinary wear and tear; (f) defects or
damage resulting from the use of Product in conjunction or
connection with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (g)
defects or damage resulting from improper testing, operation,
maintenance, installation, service, or adjustment not furnished
or approved by SAMSUNG; (h) defects or damage resulting
from external causes such as collision with an object, fire,
flooding, dirt, windstorm, lightning, earthquake, exposure to
weather conditions, theft, blown fuse, or improper use of any
electrical source; (i) defects or damage resulting from cellular
signal reception or transmission, or viruses or other software
problems introduced into the Product; or (j) Product used or
purchased outside the United States. This Limited Warranty
covers batteries only if battery capacity falls below 80% of rated
capacity or the battery leaks, and this Limited Warranty does
not cover any battery if (i) the battery has been charged by a
battery charger not specified or approved by SAMSUNG for
charging the battery; (ii) any of the seals on the battery are
broken or show evidence of tampering; or (iii) the battery has
been used in equipment other than the SAMSUNG phone for
which it is specified.
What are SAMSUNG's obligations?
During the applicable warranty period, provided the Product is
returned in accordance with the terms of this Limited Warranty,
SAMSUNG will repair or replace the Product, without charge to
Purchaser, or at SAMSUNG'S sole option, refund the purchase
price. SAMSUNG may, at SAMSUNG's sole option, use rebuilt,
reconditioned, or new parts or components when repairing any
Product, or may replace Product with a rebuilt, reconditioned or
new Product. Repaired/replaced cases, pouches and holsters
will be warranted for a period of ninety (90) days. All other
repaired/replaced Products will be warranted for a period equal
to the remainder of the original Limited Warranty on the original
Product or for 90 days, whichever is longer. All replaced
Products, parts, components, boards and equipment shall
become the property of SAMSUNG. This Limited Warranty is
extended to the Purchaser and is not transferable or assignable
to any other person or entity.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, Purchaser must
return the Product to an authorized phone service facility in an
adequate container for shipping, accompanied by the sales
receipt or comparable proof of sale showing the original date
of purchase, the serial number of the Product and the seller's
name and address. To obtain assistance on where to deliver
the Product, please call SAMSUNG Customer Care at 1-888-
987-4357. If SAMSUNG determines that any Product is not
covered by this Limited Warranty, Purchaser must pay all parts,
shipping, and labor charges for the repair or return of such
Product.
Purchaser should keep a separate backup copy of any
contents of the Product before delivering the Product to
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