Samsung SW-224BEA - Manual (Page 11)

17
Solving Technical Problems
16
The CD-R/RW drive is not
detected by the computer. IN CD has the Formatted
Disc Eject function.
After installing the CD-R/RW
drive, the PC gets slower.
◆ Check that the power, audio and E-IDE cables are
correctly connected to the computer.
◆ Change the E-IDE cable and reconnect it to the computer.
Preferably, connect a second E-IDE cable to the CD-
R/RW drive in master mode; see page 7 for further details.
◆ Check the position of the jumper in the master/slave
select terminal.
◆ Right-click the mouse on TRAY ICON (right side of the
menu bar at the bottom of the monitor) and then select
"Eject" to take the CD out.
◆ Select the drive where the disc is inserted from Windows
Explorer. Right-click the mouse and select "Eject" to take
the CD out.
Problem Problem Meaning / Solution Meaning / Solution
The CD-R/RW drive is not
recognized by MS-DOS. ◆ Reinstall the device driver or update it with the latest
version by downloading it from the Samsung Web site.
When recording NERO,
it will be recorded not on a
CD but a form of image file. ◆ This seems to occur when you select the recording
function as the system selects "Image Recorder" instead
of SW-224.
In this case, select a recorder from the menu items at
the upper part of NERO and then select SW-224 from
the Recorder Selection window.
◆ When installing the recording software, try not to install
the software before the ROM drive as this makes the
Image Recorder selected.
The Recorder cannot
recognize the disc. ◆ Use the firmware automatic upgrade function available
at the ODD service website to download the newest
firmware and then reinstall the recording software
which is included in the bundle.
- www.samsungodd.com
- www.samsungelectronics.com
The CD-R/RW drive is not
detected by Windows. ◆ This case may occur when there is a Windows
installation problem; reinstall Windows.
No sound is heard from an
audio CD. ◆ Check whether the audio cable is correctly connected
to the sound output terminal on the CD-R/RW drive and
the sound card CD-IN terminal.
◆ Check that the sound card is operational.
◆ Adjust the volume control.
◆ Run the CD player supplied with Windows or your sound
card. You can listen to the CD by connecting headphones
to the appropriate connector. If you have installed the
appropriate player, such as Microsoft Windows Media
Player, you can adjust the volume using the headphone
volume control on the drive front panel.
◆ If you select DIGITAL at CD Audio Play in Media Player
of Windows ME/XP, the earphone does not appear in the
Digital Mode.
A CD is not read or is read too
slowly. ◆ Check whether the CD is of good quality and clean it,
if necessary.
When the MPEG software plays
a Video CD, the pictures are not
regular and the running speed is
too slow. ◆ Adjust the size of the replay screen.
◆ After checking the display resolution, adjust it, if
necessary.
The Disc is not in message is
displayed even though a disc
has been inserted. ◆ The computer may not recognize the disc if you start
playback too quickly after inserting the disc.
Open and close the disc compartment and try again.
◆ Clean the disc and try again.
The CD-R/RW drive is not
detected after it is connected to
a sound card. ◆ The interface mode of the sound card is AT-BUS.
You must therefore connect the CD-R/RW drive to the
E-IDE port on the PC mother board, rather than to the
sound card, or install an E-IDE-compatible sound card.
The disc compartment will not
open. ◆ Check that the power cable is correctly connected.
◆ Power off and disconnect the PC. Insert a pin or
unfolded paper clip in the emergency hole and push
firmly until the disc compartment opens.
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