Before contacting a service center – Samsung ES-NX10ZZSEB User Manual

Page 88

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88

Before contacting a service center

Situation

Suggested remedies

The camera freezes

Remove the battery, and then insert it again.

The fl ash does not
work

The fl ash option may be set to

Off. (p. 49)

You cannot use the fl ash in the

or some

modes.

The fl ash fi res
unexpectedly

The fl ash may fi re due to static electricity.
This is not a malfunction of the camera.

The date and time are
incorrect

Set the date and time in the Setting2 (

2

) menu.

The display or buttons
do not work

Remove the battery, and then insert it again.

The memory card has
an error

The memory card has not been reset. Format the card. (p. 82)

Cannot play back fi les

If you change the name of a fi le, your camera may not be able to play the fi le (the name of
the fi le should meet the DCF standard).
If you encounter this situation, play back fi les on your computer.

The photo is blurry

If the subject is out of focus, the photo may be blurry. Make a change to the shooting

condition.
If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid

camera shake.
Make sure that the lens is clean. If not, clean the lens. (CD-ROM User manual, page

111)

The colors in the
photo do not match
the actual scene

An incorrect white balance can create unrealistic color. Select the proper white balance
option to suit the light source. (p. 60)

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