Samsung UN46ES6500GXZE - Manual (Page 30)

English - 30
Issues Solutions and Explanations
The TV won’t turn on. • Make sure the AC power cord is securely plugged in to the wall outlet
and the TV.
• Make sure the wall outlet is working.
• Try pressing the P button on the TV to make sure the problem is not
the remote. If the TV turns on, refer to “Remote control does not work”
below.
There is no picture/video. • Check the cable connections. Remove and reconnect all cables
connected to the TV and external devices.
• Set the video outputs of your external devices (Cable/Sat Box, DVD,
Blu-ray etc.) to match the TV's input connections. For example, if an
external device’s output is HDMI, it should be connected to an HDMI
input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the correct input source.
• Reboot the connected device by unplugging it, and then reconnecting
the device’s power cable.
The remote control does not
work. • Replace the remote control batteries. Make sure the batteries are
installed with their poles (+/–) in the correct direction.
• Clean the sensor’s transmission window on the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote
control doesn’t turn the TV on
or off, or adjust the volume. • Program the Cable/Set remote control to operate the TV. Refer to the
Cable/Set-Top Box user manual for the SAMSUNG TV code.
✎ Some functions and pictures shown in this manual are available on specific models only.
✎ To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by
USB (samsung.com
→ Support → Downloads).
[UE6500-ZS]BN68-04087B-02.indb 30 2012-04-18 �� 9:04:16