Repairs – Samsung BD-D5250C-ZA User Manual

Page 61

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English

61

08

Appendix

PROBLEM

SOLUTION

BD-LIVE

I cannot connect to the BD-LIVE server.

Check whether the network connection is successful or not by using

•

the

Network Status menu. (See page 34)

Check whether the USB memory device is connected

•

to the player.

The memory device must have at least 1GB of free space to accommodate

•

the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)

Check whethe

•

r the BD-LIVE Internet Connection menu is set to Allow(All).

If all above fails, contact the contents provider or

•

update the player to the

latest firmware.

When using the BD-LIVE service, an error
occurs.

The memory device must have at least 1GB of free space to accommodate

•

the BD-LIVE service.
You can check the available size in BD Data Management. (See page 35)

NOTE

✎

When the factory default settings are restored,

▪

all stored user BD data is deleted.

Repairs

If you contact us to repair your player, an administration fee may be charged if either:

An engineer is called out to your home at your request and there is no defect in the product.

1.

You bring the unit to a repair center and there is no defect in the product.

2.
We will provide you with the amount of the administration fee before we make a home visit or begin any
work on your player.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.com,
or contact Samsung Customer Care at 1-800-SAMSUNG (726-7864) before seeking to repair your
player.

Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to
our website : www.samsung.com/recyclingdirect Or call, (877) 578 - 0799.

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