Samsung SPH-M810HAASPR User Manual
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131
Warranty
force or use of a metallic object when pressing on a touch 
screen; (c) equipment that has the serial number or the 
enhancement data code removed, defaced, damaged, altered 
or made illegible; (d) any plastic surfaces or other externally 
exposed parts that are scratched or damaged due to normal 
use; (e) malfunctions resulting from the use of Product in 
conjunction or connection with accessories, products, or 
ancillary/peripheral equipment not furnished or approved by 
SAMSUNG; (f) defects or damage from improper testing, 
operation, maintenance, installation, service, or adjustment not 
furnished or approved by SAMSUNG; (g) defects or damage 
from external causes such as collision with an object, or from 
fire, flooding, sand, dirt, windstorm, lightning, earthquake, or 
from exposure to weather conditions, or battery leakage, theft, 
blown fuse, or improper use of any electrical source; (h) defects 
or damage caused by cellular signal reception or transmission, 
or viruses or other software problems introduced into the 
Product; (j) any other acts which are not the fault of SAMSUNG; 
or (i) Product used or purchased outside the United States. 
This Limited Warranty covers batteries only if battery capacity 
falls below 80% of rated capacity or the battery leaks, and this 
Limited Warranty does not cover any battery if (i) the battery 
has been charged by a battery charger not specified or 
approved by SAMSUNG for charging the battery, (ii) any of the 
seals on the battery are broken or show evidence of tampering, 
or (iii) the battery has been used in equipment other than the 
SAMSUNG phone for which it is specified. 
What are SAMSUNG's Obligations?
During the applicable warranty period, SAMSUNG will repair or 
replace, at SAMSUNG's sole option, without charge to 
Purchaser, any defective component part of Product. To obtain 
service under this Limited Warranty, Purchaser must return 
Product to an authorized phone service facility in an adequate 
container for shipping, accompanied by Purchaser's sales 
receipt or comparable substitute proof of sale showing the 
original date of purchase, the serial number of Product and the 
sellers' name and address. To obtain assistance on where to 
deliver the Product, call Samsung Customer Care at 1-888-
987-4357. Upon receipt, SAMSUNG will promptly repair or 
replace the defective Product. SAMSUNG may, at SAMSUNG's 
sole option, use rebuilt, reconditioned, or new parts or 
components when repairing any Product or replace Product 
with a rebuilt, reconditioned or new Product. Repaired/replaced 
cases, pouches and holsters will be warranted for a period of 
ninety (90) days. All other repaired/replaced Product will be 
warranted for a period equal to the remainder of the original 
Limited Warranty on the original Product or for 90 days, 
whichever is longer. All replaced parts, components, boards 
and equipment shall become the property of SAMSUNG. If 
SAMSUNG determines that any Product is not covered by this 
Limited Warranty, Purchaser must pay all parts, shipping, and 
labor charges for the repair or return of such Product. 
SPH-M910_BasicsGuide.book Page 131 Wednesday, June 9, 2010 3:56 PM