Solving problems – Samsung SGH-E316CSAAWS User Manual

Page 159

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Solving Problems

155

Solving Problems

If you are experiencing problems with your phone,
perform the following simple checks before
contacting a service professional. This may save you
the time and expense of an unnecessary service call.

When you switch your phone on, the following messages
may appear:

Insert SIM Card

♦

Check that the SIM card is correctly installed.

Phone Locked Enter Password

♦

The automatic locking function has been enabled.

You must enter the phone’s password before you
can use the phone.

Enter PIN

♦

You are using your phone for the first time. You must

enter the Personal Identification Number (PIN)
supplied with the SIM card.

♦

The PIN Check feature is enabled. Every time the

phone is switched on, the PIN has to be entered. To
disable this feature, use the

PIN Check

menu (

Menu

6.5.1

).

Enter PUK

♦

The PIN code was entered incorrectly three times in

succession and the phone is now blocked. Enter
the PUK supplied by your service provider.

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