Samsung SPH-N400ISSXAR - Manual (Page 123)

Section 4: Safety Guidelines and Warranty Information
4B: Manufacturer’s Warranty 122
Manufacturer’s Warranty
What is Covered and For How Long? SAMSUNG
TELECOMMUNICATIONS AMERICA, L.P. ("SAMSUNG") warrants to
the original purchaser ("Purchaser") that SAMSUNG's Phones and
accessories ("Products") are free from defects in material and
workmanship under normal use and service for the period
commencing upon the date of purchase and continuing for the
following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case/Pouch 90 Days
Holster 90 Days
Other Phone Accessories 1 Year
What is Not Covered? This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does
not cover: (a) defects or damage resulting from accident, misuse,
abuse, neglect, unusual physical, electrical or electromechanical
stress, or modification of any part of Product, including antenna, or
cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance,
installation, or adjustment; (f) installation, maintenance, and
service of Product, or (g) Product not purchased in the United
States or Canada. This Limited Warranty covers batteries only if
battery capacity falls below 80% of rated capacity or the battery
leaks, and this Limited Warranty does not cover any battery if (i)
the battery has been charged by a battery charger not specified or
approved by SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of tampering, or
(iii) the battery has been used in equipment other than the
SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable
warranty period, SAMSUNG will repair or replace, at SAMSUNG's
sole option, without charge to Purchaser, any defective component
part of Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone service
facility in an adequate container for shipping, accompanied by
Purchaser's sales receipt or comparable substitute proof of sale
showing the date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-888-987-4357.
Upon receipt, SAMSUNG will promptly repair or replace the