Printing quality problems – Samsung SL-C1810W-XAA User Manual

Page 281

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Printing quality problems

281

6. Troubleshooting

Loose toner

•

Clean the inside of the machine (see "Cleaning the machine" on page 75).

•

Check the paper type, thickness, and quality.

•

Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 63).

If the problem persists, the machine may require repair. Contact a service representative.

Character voids

Character voids are white areas within parts of characters that should be solid black:

•

You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

•

The paper may not meet paper specifications.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

•

The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.

•

The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 63).

If the problem persists, the machine may require repairing. Contact a service representative.

Condition

Suggested solutions

A

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