Printing quality problems – Samsung SL-C410W-XAA User Manual

Page 188

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Printing quality problems

188

5. Troubleshooting

Loose toner

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Clean the inside of the machine (see "Cleaning the machine" on page 53).

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Check the paper type and quality.

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Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 51).

If the problem persists, the machine may require repair. Contact a service representative.

Character voids

Character voids are white areas within parts of characters that should be solid black:

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You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

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The paper may not meet paper specifications.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

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The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.

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The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 51).

If the problem persists, the machine may require repairing. Contact a service representative.

Condition

Suggested Solutions

A

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