Solving problems, No service” is displayed, You have entered a number but it was not dialed – Samsung SGH-R225LV-XAR User Manual

Page 53: Your correspondent cannot reach you, Your correspondent cannot hear you speaking

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“No service” is displayed

• The network connection was lost. You may be in a

weak reception area (in a tunnel or surrounded by
buildings). Move and try again.

• You are trying to access an option for which you

have not taken out a subscription with your
service provider. Contact the service provider for
further details.

You have entered a number but it was not dialed

• Have you pressed

?

• Are you accessing the right cellular network?

Your correspondent cannot reach you

• Is your phone switched on (

pressed for more

than one second)?

• Are you accessing the right cellular network?

Your correspondent cannot hear you speaking

• Have you switched off the microphone

(

appears)?

• Are you holding the phone close enough to your

mouth? The microphone is located in the bottom
center of the phone.

Solving Problems

Before contacting the after-sales service, perform the
following simple checks. They may save you the time
and expense of an unnecessary service call.

When you switch your phone on, the following
messages appear

Insert SIM Card
• Check that the SIM card is correctly installed.
• This phone requires a 3 V SIM card. Please contact

your service provider if you experience any
problems.

Phone Locked
• The automatic locking function has been enabled.

You must enter the phone’s password before you
can use the phone.

Enter PIN
• You are using your phone for the first time. You

must enter the Personal Identification Number
supplied with the SIM card.

• The option requiring that the PIN be entered each

time the phone is switched on has been enabled.
You must enter your PIN and then disable this
option if so required.

Enter PUK
• The PIN code was entered wrongly three times in

succession and the phone is now blocked. Enter
the PUK supplied by your network operator.

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