Apple iPod shuffle (User’s Guide) User Manual
Page 23
Tips and Troubleshooting
23
If You Connect iPod shuffle to Your Computer and Nothing
Happens
• Connect iPod shuffle to a high-power USB port on your computer. It may need to be
recharged.
Note: With versions of Mac OS X before Mac OS X v10.3.6, you can use iPod shuffle
only with high-power USB ports.
• Make sure iPod shuffle is connected firmly to your computer. Be sure the connector is
oriented correctly. It can only be inserted one way.
• Turn iPod shuffle off, wait five seconds, then turn it on again.
• Make sure you have installed the software from the iPod CD.
• Make sure you have the required computer and software. See “What You Need to Get
• If that doesn’t work, you may need to restore iPod shuffle software. See “iPod shuffle
Software Update and Restore” below.
If iPod shuffle Is Obstructed From Fitting Into the USB Port
• You can connect using an iPod shuffle Dock or a USB extension cable, available at
www.ipod.com/store.
If Songs Transfer Slowly
• Connect iPod shuffle to a USB 2.0 port on your computer for fast transfer speeds. USB
2.0 transfers songs and data much faster than USB 1.1.
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