Allied Telesis AlliedView-EMS 3.11 INSTALLATION - Manual (Page 21)

AlliedView™-EMS 3.11 INSTALLATION GUIDE Page 21 of 29
10 UNINSTALLING ALLIEDVIEW-EMS OR AT-VIEW PLUS
Before uninstalling AlliedView-EMS or AT-View Plus, make sure that you have administrative rights. If
the machine where you installed AlliedView-EMS is defined as an Active Directory Domain
Controller, make sure that you use the same administrator account that installed AlliedView-EMS to
uninstall it. Using a different administrator account to uninstall AlliedView-EMS will not uninstall the
application completely.
If you are uninstalling AlliedView-EMS or AT-View Plus with NMS integration, check the status of the
NMS. For SNMPc or OpenView, make sure that the services are not running. For NetView, make
sure that its services are running. For WhatsUp, make sure that the application is closed, the
WhatsUp Engine service is not running and the WhatsUp SQL services are running.
10.1 Windows
Use the Control Panel’s “Add/Remove Programs” utility to uninstall AlliedView-EMS or AT-
View Plus and its components. NMS integration files will also be removed during the
uninstallation process. To uninstall AlliedView-EMS or AT-View Plus for Windows, perform
the following procedure:
1. Select AlliedView-EMS or AT-View Plus then click the “Change/Remove” button. The
AlliedView-EMS or AT-View Plus splash screen will be displayed for a few seconds.
2. In the AlliedView-EMS or AT-View Plus Uninstaller window, click Next to continue.