Allied Telesis AT-MC103ST/FSx - Manual (Page 11)

AT-MC100 Series Installation Guide
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Returning Products
Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesyn’s Technical Support at one
of the following locations:
Management Software Updates
New releases of management software for our managed products can be
downloaded from our web site at www.alliedtelesyn.com or our FTP server
at ftp.alliedtelesyn.com. To use the FTP server, enter ‘anonymous’ for the
user name and your e-mail address for the password.
For Sales or Corporate Information
You can contact Allied Telesyn for sales or corporate information at the
location below:
Allied Telesyn, Inc.
19800 North Creek Parkway, Suite 200
Bothell, WA 98011
Tel: 1 (425) 487-8880
Fax: 1 (425) 489-9191
North America
Toll-free: 1-800-762-1664
Fax: 1-425-806-1050 Europe, Africa, and the Middle
East
Tel: +44-1793-501401
Fax: +44-1793-431099
Latin America, the Caribbean,
Virgin Islands
Tel: international code + 425-481-3852
Fax: international code + 425-481-3895 Puerto Rico
Tel: 1-800-424-5012, ext 3852 or
1-800-424-4284, ext 3852
Mexico
Toll-free: 800-424-5012, ext 3852
Fax: international code+425-481-3895 Asia and South America
Tel: +65-381-5612
Fax: +65-383-3830
Australia
Toll-free: 1-800-000-880
Fax: +61-2-9438-4966 New Zealand
Toll-free: 0800-45-5782