Allied Telesis AT-A19 - Manual (Page 29)

21
Appendix C
Technical Support Fax Order
Name ________________________________________________________________________
Company_____________________________________________________________________
Address______________________________________________________________________
City ___________________________State/Province__________________________________
Zip/Postal Code ______________________ Country__________________________________
Phone __________________________________ Fax__________________________________
Incident Summary
Allied Telesyn model number ____________________________________________________
Firmware release number of Allied Telesyn product (if applicable)______________________
Other network software products I am using (e.g., network managers)
_____________________________________________________________________________
_____________________________________________________________________________
Brief summary of problem ______________________________________________________
_____________________________________________________________________________
Conditions (List the steps that led up to the problem.)________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate Allied Telesyn office. Fax numbers can be
found on page 19.