Spektrum SPMSR201 - Manual (Page 7)

EN
calling Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be reached
during business hours. When sending product into Horizon, please include
your RMA number, a list of the included items, and a brief summary of
the problem. A copy of your original sales receipt must be included for
warranty consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you have any issue
with a LiPo battery, please contact the appropriate Horizon Product
Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date.
Provided warranty
conditions have been met, your Product will be serviced or replaced free
of charge. Service or replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the retail
purchase cost.
By submitting the item for service you are agreeing to
payment of the service without notification. Service estimates are available
upon request. You must include this request with your item submitted
for service. Non-warranty service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon’s Terms and Conditions found
on our website http://www.horizonhobby.com/content/_service-center_
render-service-center.
NOTICE: Horizon service is limited to Product compliant in the coun-
try of use and ownership. If non-compliant product is received by
Horizon for service, it will be returned unserviced at the sole expense
of the purchaser.
WARRANTY AND SERVICE CONTACT INFORMATION
Country of
Purchase
Horizon Hobby Address Phone Number/Email Address
United
States of
America Horizon Ser-
vice Center
(Electronics
and engines) 4105 Fieldstone
Rd
Champaign, Illinois
61822 USA 877-504-0233
Online Repair Request:
visit www.horizonhobby.
com/service
Horizon
Product Sup-
port (All other
products) 4105 Fieldstone
Rd
Champaign, Illinois
61822 USA 877-504-0233
productsupport@horizon-
hobby.com
United
Kingdom Horizon Hob-
by Limited Units 1-4 Ployters
Rd Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom +44 (0) 1279 641 097
[email protected]