Chapter 3 troubleshooting, Product registration, support, and documentation, Basic functioning – NETGEAR XAV101 User Manual

Page 33: Basic functioning -1

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v1.0, April 2008

Chapter 3

Troubleshooting

This chapter gives information about troubleshooting your Powerline AV Ethernet Adapter
XAV101.

Product Registration, Support, and Documentation

Register your product at

http://www.netgear.com/register

. Registration is required before you can

use our telephone support service.

Product updates and Web support are always available by going to:

http://www.netgear.com/support

.

When the Powerline AV Ethernet Adapter is connected to the Internet, click the Knowledge Base
or the Documentation link under the Web Support menu to view support information or the
documentation for the Powerline AV Ethernet Adapter.

Basic Functioning

After you turn on power to the XAV101 devices, the following sequence of events should occur:

1. When power is first applied, verify that the Power light is on.

2. After approximately 10 seconds, verify that:

a.

The power light is solid green.

b. The Powerline LED is lit.

c.

The Ethernet light on the Powerline AV Ethernet Adapter lights or blinks.

If any of these conditions does not occur, refer to the appropriate following section.

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