Assistance, After sales service, Essential contact information – Indesit BIAA13FWDUK User Manual

Page 2: Guarantee, Indesit service, Parts and accessories, Recycling and disposal information, 12 months parts and labour guarantee, 5 year parts guarantee, Extended guarantees

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PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24

After Sales Service

No one is better placed to care for your Indesit appliance during

the course of its working life than us – the manufacturer.

Essential Contact Information

Indesit Service

We are the largest service team in the UK and Ireland offering you

access to 400 skilled telephone advisors and 1000 fully qualified

engineers on call to ensure you receive fast, reliable, local service.

UK: 08448 224 224

Republic of Ireland: 0818 313 413

www.indesitservice.co.uk

Please note: Our advisors will require the following information:

Model number: _____________________________________

Serial number: _____________________________________

Parts and Accessories

We supply a full range of genuine replacement parts as well as

accessory products that protect and hygienically clean your

appliance to keep it looking good and functioning efficiently

throughout its life.

UK: 08448 225 225

Republic of Ireland: 0818 313 413

www.indesitservice.co.uk

Appliance Registration

We want to give you additional benefits of Indesit ownership. To

activate your free 5 year parts guarantee you must register your

appliance with us.

UK: 08448 24 24 24

Republic of Ireland: 01 230 0233

www.indesitservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB

Indesit Company Unit 49 Airways Industrial Estate, Dublin 17

Recycling and Disposal Information

As part of Indesit’s continued commitment to helping the

environment, Indesit reserves the right to use quality, recycled

components to keep down customer costs and minimise material

wastage.

Assistance

Guarantee

12 months Parts and Labour Guarantee

Your appliance has the benefit of our manufacturer’s guarantee,

which covers the cost of breakdown repairs for twelve months

from the date of purchase.

This gives you the reassurance that if, within that time, your

appliance is proven to be defective because of either workmanship

or materials, we will, at our discretion, either repair or replace the

appliance at no cost to you.

This guarantee is subject to the following conditions:

- The appliance has been installed and operated correctly and in

accordance with our operating and maintenance instructions.

- The appliance is used only on the electricity or gas supply

printed on the rating plate.

- The appliance has been used for normal domestic purposes

only.

- The appliance has not been altered, serviced, maintained,

dismantled, or otherwise interfered with by any person not

authorised by us.

- Any repair work must be undertaken by us or our appointed

agent.

- Any parts removed during repair work or any appliance that is

replaced become our property.

- The appliance is used in the United Kingdom or Republic of

Ireland.

The guarantee does not cover:

- Damage resulting from transportation, improper use, neglect

or interference or as a result of improper installation.

- Replacement of any consumable item or accessory. These

included but not limited to: plugs, cables, batteries, light bulbs,

fluorescent tubes and starters, covers and filters.

- Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS

BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee

Indesit also offers you a free 5 year parts guarantee. This additional

guarantee is conditional on you registering your appliance with

us and the parts being fitted by one of our authorised engineers.

There will be a charge for our engineer’s time. To activate the extra

parts warranty on your appliance, simply call our registration line

on 08448 24 24 24 (Republic of Ireland 01 230 0233).

Extended Guarantees

We offer a selection of protection plans that enable you to fully

cover yourself against the expense of repair bills for the life of your

policy. To find the ideal plan for you please call our advice line on

08448 226 226 (Republic of Ireland 01 230 0233).

Helpdesk Service

We have a dedicated team who can provide free advice and

assistance with your appliance if you experience any technical

difficulties within the first 90 days of ownership. Simply call our

Indesit Service Hotline on 08448 224 224 (Republic of Ireland

0818 313 413) for telephone assistance, or, where necessary, to

arrange for an engineer to call.

- model

- serial number

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