Troubleshooting, Problem, Possible causes/solution – Indesit IWDE126UK User Manual

Page 15

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Troubleshooting

Your Washer-dryer could fail to work. Before calling for Assistance (see page 16), make sure the problem can't

easily be solved by consulting the following list.

Problem

The machine does not switch

on.

The wash cycle does not start.

The machine does not dry.

The clothes are too hot when

the drying cycle is finished.

The machine does not fill with

water or The first wash cycle

stage indicator light flashes.

The machine continuously fills

with water and continually

drains away or Water left in the

dru or Stuck on wash.

The machine does not drain or

spin.

The programme takes too long.

The machine vibrates a lot

during the spin cycle.

Possible causes/Solution:

• The appliance is not plugged into the socket fully, or not enough to

make contact.

• There is no power to the socket, or the fuse has blown in the mains plug.

• The door is not closed properly.

• The 'ON/OFF' button has not been pressed.

• The 'START/RESET' button has not been pressed.

• The water tap has not been turned on to allow water to flow into the machine.

• A delayed start has been set.

• Check the 2 sections above.

• The 'DRY' button has been pressed to exclude drying.

• A cooling-down period is always added to the end of each drying

cycle. If the clothes appear too hot to handle leave the door open to

allow to cool further before removing from the machine.

• The water inlet hose is kinked.

• The water inlet hose is not connected to the water supply.

• The water pressure is too low.

• The water tap has not been turned on to allow water to flow into the machine.

• There is no water supply to the house.

• The inlet valve filter is blocked.

• The 'START/RESET' button has not been pressed.

• The top of the drain hose is too low - It must be fitted at a height

between 65 and 100 cm from the floor.

• The drain hose is connected incorrectly to the sink trap allowing water to

run into the machine, the drain hose must be positioned higher than the

bottom of the sink to prevent water flowing down the drain hose.

• The end of the drain hose has been pushed too far down the

standpipe, the 'U' bracket should be fitted 100 mm from the end of

the drain hose.
• The Pump filter is blocked.

• The “Easy iron” function is enabled: to complete the programme,

press the START/RESET button (see page 11).

• The drain hose is kinked.

• New Installation - The blanking cap or spigot has not been removed

if connected under a sink.

• The drain hose or sink trap is blocked.

• Programme times will vary due to water pressure, the incoming water

temperature and if the wash load goes out of balance. This will

increase the programme times accordingly (see ' The machine wont

spin properly' below) - (Most Common Cause!).

• The feet have not been adjusted, enabling the machine to rock.

• New Installation - Either the Transit Bolts including the plastic

spacers, or the Polystyrene Packaging have not been removed when

installing the machine.

• The machine is trapped between cabinets and/or walls.

• The load is in a slight out of balance condition and machine is

spinning, but at a lower speed.

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