Troubleshooting, 25 english – Ferguson Cute9 User Manual

Page 29

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25

ENGLISH

Troubleshooting

Problem

Solution

No power

– Check if the AC power cord is properly connected.

– Press the ON/OFF on the front of the DVD system to turn on the

power.

Distorted picture

– Sometimes a small amount of picture distortion may appear

depending on the disc being played back. This is not a

malfunction.

Completely distorted picture or

black/white picture with DVD

– Make sure the disc is compatible with the DVD/Player.

No sound or distorted sound

– Adjust the volume.

– Check that earphones are connected correctly.

Disc can’t be played

– The DVD+R/CD-R must be finalised.

– Ensure the disc label is facing up.

– Check if the disc is defective by trying another disc.

– Region code incorrect.

Picture freezes momentarily during

playback

– Check the disc for fingerprints/scratches and clean with a soft

cloth wiping from centre to edge.

No return to start-up screen when

disc is removed

– Reset the unit by switching the player off, then on again.

The player does not respond to the

Remote Control

– Aim the Remote Control directly at the sensor on the front of the

player.

– Reduce the distance to the player.

– Replace the batteries in the Remote Control.

– Re-insert the batteries with their polarities (+/– signs) as

indicated.

Player does not respond to some

operating commands during

playback.

– Operations may not be permitted by the disc. Refer to the

instructions of the disc jacket.

DVD Player cannot read CDs/DVDs

– Use a commonly available cleaning CD/DVD to clean the lens

before sending the DVD Player for repair.

Menu items cannot be selected

– Press STOP twice before selecting System Menu.

– Depending on the disc availability, some menu items cannot be

selected.

No sound during XviD movies

playback

– The audio codec may not be supported by the DVD player.

WARNING

Under no circumstances should you try to repair the system yourself, as this will

invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for

repair. If you are unable to remedy a problem by following these hints, consult your

dealer for help.

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