Ferguson AV290DVD - Manual (Page 26)

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ENGLISH
Troubleshooting
Problem Solution
No power – Check if the AC power cord is properly connected.
– Press the POWER on the RCU to turn on the power.
No picture – Refer to your TV’s manual for correct Video In channel selection.
– Check if the TV is switched on.
No sound or distorted sound – Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output – Check the digital connections.
– Check if your receiver can decode Dolby Digital, DTS and if not,
please make sure the digital output is set to LPCM.
– Check if the audio format of the selected audio language
matches your receiver capabilities.
The player does not respond to the
Remote Control
– Aim the Remote Control directly at the sensor on the front of the
player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/– signs) as indicated.
Player does not respond to some
operating commands during playback.
– Operations may not be permitted. Refer to the user manual
No sound during movies playback – The audio codec may not be supported by the Ferguson
The contents of the USB flash drive
cannot be read
– The USB flash drive format is not compatible with the player.
– Drive is formatted with a different file system.
Slow operations of the USB flash
drive
– Big file size or high resolution USB flash drive takes longer time
to read and display on the TV screen.
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for
repair. If you are unable to remedy a problem by following these hints, consult your
dealer for help.