16 technical support, Technical support – ARCHOS 400 User Manual

Page 58

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• For warranty and services purposes, keep your sales receipt for proof of

purchase.

• If technical support (Telephone or E-mail) determines that your product

needs to be returned, please contact the place of purchase to have your
product repaired or replaced (depending on problem type). Customers
who purchased directly from the Archos website should fill out the form
on the website under Support: Product Returns.

• There is an FAQ – Frequently Asked Questions section at the ARCHOS

Website www.archos.com, Support: FAQ that can help answer many of
your questions.

• If you need technical help, you may contact ARCHOS directly in your

own language via these phone numbers. For other countries, please
use e-mail technical support.

------------Telephone Support--------------------------------------------

DO NOT USE PHONE SUPPORT FOR MARKETING AND

SALES QUESTIONS. These numbers are to aid those

who have technical difficulties / malfunctions.

949-609-1400

(USA, Canada)

01 70 20 00 30

(France)

0207-949-0115

(UK)

069-6698-4714

(Germany)

09-1745-6224

(Spain)

02-4827-1143

(Italy)

020-50-40-510

(Netherlands)

------------E-mail Support-------------------------------------------------

[email protected]

English (United States and Canada customers)

[email protected]

English or French (Europe and the rest of the planet)

[email protected]

German (Germany)

To respond to your e-mails efficiently, when sending one, please indicate
the product name and question type in the Subject of the e-mail.

For example:

To: [email protected]

Subject: Gmini 400 – Playing a Playlist

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Technical Support

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