Customer service, Warranty, Accessories and spare parts – Karcher CV 38-2 Adv User Manual
Page 13: Warranty accessories and spare parts
 
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Remove obstructions from brush head, 
suction pipe and suction hose.
Replace the filter bag.
Set the adjustment knob for pile height 
to the lower pile height.
Replace the brush roller.
If malfunction can not be fixed, the de-
vice must be checked by customer ser-
vice.
The warranty terms published by the rele-
vant sales company are applicable in each 
country. We will repair potential failures of 
your appliance within the warranty period 
free of charge, provided that such failure is 
caused by faulty material or defects in man-
ufacturing. In the event of a warranty claim 
please contact your dealer or the nearest 
authorized Customer Service centre. 
Please submit the proof of purchase.
– Only use accessories and spare parts
which have been approved by the man-
ufacturer. The exclusive use of original 
accessories and original spare parts 
ensures that the appliance can be oper-
ated safely and trouble free.
– At the end of the operating instructions
you will find a selected list of spare parts 
that are often required. 
– For additional information about spare
parts, please go to the Service section 
at www.kaercher.com. 
The red indicator lamp on the
appliance casing illuminates
The orange indicator lamp -
Electronic brush control is ON
The orange indicator lamp -
Electronic brush control is also ON
at lowest level
Customer Service
Warranty
Accessories and Spare Parts
13
EN