System integration services, Customer support services – ADC ICX-250 User Manual

Page 74

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GENERAL INFORMATION 71

Issue 1, September 1998

ADCP-62-023

© 1998, ADC Telecommunications, Inc.

SYSTEM INTEGRATION SERVICES

ADC offers the following system integration services. For calls originating
in the U.S.A. or Canada, dial 1-800-366-3891, extension 3000. For calls
originating outside the U.S.A. or Canada, dial 612-946-3000.

Technical Assistance Center

• Product Management
• Project Engineering
• Project Administration
• System Turn-Up and Test Support
• Service/Maintenance Agreements

Technical Training

• Product Technology
• Custom Designed Training

Technical Operations

• Detail Engineering
• End-to-End Installation
• Drafting Services

CUSTOMER SUPPORT SERVICES

ADC offers the following customer support services. For calls originating
in the U.S.A. or Canada, dial 1-800-366-3891, then request the extension
listed. For calls originating outside the U.S.A. or Canada, dial 612-946-
3000
or 612-946-3223.

BBG Technical Assistance Center

• Technical Information

Extension 3223

• System/Network Configuration
• Product Specification
• Product Application
• Proposals
• Training
• Installation and Operation Assistance
• Troubleshooting and Repair
• Field Assistance

Sales Administration

• Quotation

Extension 3000

• Ordering
• Delivery
• General Product Information

Product Return Department

• ADC Return Authorization number and instructions

Extension 3478

must be obtained before returning products.

Product information and service can also be obtained by writing ADC
Telecommunications, Inc., P.O. Box 1101, Minneapolis, Minnesota 55440-
1101, U.S.A.

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