Troubleshooting – Sony SDM-P232 User Manual

Page 4

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4

(US)

Troubleshooting

Trouble symptoms and remedies (If no picture appears on the screen)

If no picture appears on the screen, check the following table for possible solutions. Then, if the problem persists, use the self-diagnosis
function (page 5 (US)). If you are experiencing difficulties not listed below, refer to the Operating Instructions on the supplied CD-ROM.
For problems caused by a computer or other equipment, refer to the user’s manuals supplied with the respective items.

Symptom

Check these items

If the 1 (power) indicator is not lit,
or if the 1 (power) indicator will not
light up when the 1 (power) switch
is pressed,

• Check that the power cord is properly connected.
• Check that the monitor’s MAIN POWER switch is on (page 3 (US)).

If the 1 (power) indicator turns on
in red,

• Check that the 1 (power) switch is on.

If the 1 (power) indicator is green,

• Use the self-diagnosis function (page 5 (US)).

If “Cable disconnected” appears on
the screen,

• Check that the video signal cable is properly connected and all plugs are firmly seated in

their sockets (page 3 (US)).

• Check that the video input connector’s pins are not bent or pushed in.
• Check that the input select setting is correct (For details, refer to the Operating

Instructions on the supplied CD-ROM).

• A non-supplied video signal cable is connected. If you connect a non-supplied video

signal cable, “Cable disconnected” may appear on the screen before entering the power
saving mode. This is not a malfunction.

If “No input signal” appears on the
screen, or the 1 (power) indicator is
orange,

• Check that the input priority setting is correct (For details, refer to the Operating

Instructions on the supplied CD-ROM).

• Check that the video signal cable is properly connected and all plugs are firmly seated in

their sockets (page 3 (US)).

• Check that the video input connector’s pins are not bent or pushed in.
• Check that the input select setting is correct (For details, refer to the Operating

Instructions on the supplied CD-ROM).

x

Problem caused by a computer or other equipment connected, and not

caused by the monitor

• The computer is in the power saving mode. Try pressing any key on the keyboard or

moving the mouse.

• Check that your graphics board is installed properly.
• Check that the computer’s power is on.
• Restart the computer.

If “Not supported signal” appears on
the screen,

x

Problem caused by a computer or other equipment connected, and not

caused by the monitor

• Check that the video frequency range is within that specified for the monitor. If you

replaced an old monitor with this monitor, reconnect the old monitor and adjust the
computer’s graphics board within the following ranges:
Horizontal frequency: 28–92 kHz (analog RGB), 28–75 kHz (digital RGB)
Vertical frequency: 48–85 Hz (analog RGB), 60 Hz (digital RGB)
Resolution: 1920

×

1200 or less

If you are using Windows and
replaced an old monitor with this
monitor,

• If you replaced an old monitor with this monitor, reconnect the old monitor and do the

following. Select “SONY” from the “Manufacturers” list and select “SDM-P232W” from
the “Models” list in the Windows device selection screen. If “SDM-P232W” does not
appear in the “Models” list, try “Plug & Play.”

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