Troubleshooting the printer, I cannot print – Sony PCG-GRX500K User Manual

Page 218

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VAIO® Notebook Quick Start

218

Troubleshooting the Printer

I cannot print.

❑

Make sure the power to the printer is on, and the printer cable is securely
connected to both the printer and your notebook.

❑

The default setting for the printer port mode is correct for most printers. If
you cannot print, try changing the printer port mode.

1

Click Start on the Windows® taskbar, and then click Settings.

2

Click Control Panel, then Sony Notebook Setup, and select the Printer
tab.

3

Change the printer port mode to bi-directional if it is set to ECP. Change
the printer port mode to ECP if it is set to bi-directional.

❑

Your connected printer may not function after the notebook resumes from a
power saving mode. If this occurs, follow these steps to reset the printer
connection:

1

Click Start, point to Settings, and then select Printers.

2

Right-click the icon of the printer that is not functioning, and then select
Properties to open the Properties window.

3

Click OK to close the Properties window. The printer should now
function properly.

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