Troubleshooting the printer, I cannot print – Sony PCG-R505DLP User Manual

Page 134

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VAIO® R505 SuperSlim Pro™ Notebook Quick Start

134

Troubleshooting the Printer

I cannot print.

❑

Make sure the power to the printer is on, and the printer cable is securely
connected to both the printer and your notebook.

❑

The default setting for the printer port mode is correct for most printers. If
you cannot print, try changing the printer port number.

1

Click Start on the Windows task bar, and then Control Panel.

2

Click Performance and Maintenance, then System. The System
Properties dialog box appears.

3

Select the Hardware tab, and click Device Manager. The Device
Manager window appears.

4

Double-click Ports (COM&LPT), and then ECP Printer Port (LPT1).

5

Select the Port Settings tab, and choose a different LPT Port Number.

Your connected printer may not function after the notebook resumes from a
power saving mode.

To reset the printer connection:

1

Click Start on the Windows taskbar, and select Control Panel.

2

Click Printers and Other Hardware, and then click Printers and Faxes.

3

Right-click on the icon of the printer that is not functioning, and select
Properties to access the Properties window.

4

Click OK. The printer should now function properly.

Ensure that the printer is compatible with the Windows® operating system
installed on your computer and that it has the correct printer drivers.

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