Sony NWZ-A818BLK User Manual
Page 106
NWZ-A815/A816/A818.GB.3-270-663-11(1)
Troubleshooting
10
10
Message
Meaning
Remedy
Cannot play; file is damaged.
Please connect to compliant
software or device and transfer
again.
The file you are trying to
play is damaged.
Transfer the file to the
player again.
Do not disconnect.
The player is connected to
a computer or other
external devices to
transfer data.
This is not an error
message. Do not
disconnect the USB cable
until transferring
completes.
Firmware update failed.
Updating the firmware
failed to complete.
Follow the instructions
displayed on your
computer to retry
updating the firmware.
Library error encountered. Please
connect to compliant software or
device and transfer again.
The database for songs,
videos or photos is
damaged.
Transfer songs, videos,
or photos again.
If the remedy above
does not solve the
problem, format the
built-in flash memory
( page 79), then
transfer the data again.
LOW BATTERY. Please Charge.
The player’s battery is
running low.
Charge the battery (
No items found starting with this
letter.
No songs exist that start
with the selected initial
letter, hence the result of
the “Initial Search”
function.
Press the ///
button to select other
initial letters.
No Library exists. Please connect
to compliant software or device
and transfer again.
Even after data is
transferred, there is no
information about data
transferred to the player.
Transfer the data again to
the player using Windows
Explorer, or another
transfer capable software.
No photos are available for
display.
There are no photos that
can be displayed on the
player.
Transfer photos in a
supported format.
No photos are available for
display. Please connect to
compliant software or device and
transfer photos.
You are trying to display a
photo when there are no
photos stored on the
player.
Transfer photos to the
player.
No playable songs are available.
You are trying to start
playback by selecting
“Play” from the option
menu, but there are no
songs in the selected folder.
Transfer songs in the
supported format, and
start playback.
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