Sony NWZ-S616FSLV User Manual

Page 110

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NWZ-S515/S516/S615F/S616F/S618F.GB.3-219-717-11(1)

Troubleshooting

110

110

Symptom

Cause/Remedy

The player is not

recognized by the

computer when it is

connected to the

computer.

 The USB cable is not connected to a USB port on

your computer properly.

Disconnect the USB cable, and then reconnect it.

 A USB hub is being used.

Connecting the player via a USB hub may not

work. Connect the player to your computer using

the supplied USB cable.

 The USB port on your computer may have a

problem. Connect the player to another USB port on

your computer.

Data cannot be

transferred to the player

from your computer.

 Transferring may be stopped due to noise such as

static electricity, etc. This happens to protect data

information.

Disconnect the player, then reconnect it.

 If you transfer files by dragging and dropping on

some computers that do not have Windows Media

Player 11 installed, there may be limited files (AAC,

video* files, etc.) that can be transferred by dragging

and dropping.

* NWZ-S615F/S616F/S618F only

Install Windows Media Player 11 from the

supplied CD-ROM, then transfer files by dragging

and dropping again. Before installing the supplied

Windows Media Player 11 on your computer,

make sure to check whether your software or

service corresponds to Windows Media Player 11.

For details on usage, or support on Windows

Media Player, visit the following web site:

http://support.microsoft.com/

 The USB cable is not connected to a USB port on

your computer properly.

Disconnect the USB cable, and then reconnect it.

Connection with a computer

(continued)

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