Sony NWZ-Z1050BLK - Manual (Page 2)

Troubleshooting
If your “WALKMAN” does not function as expected, try the following steps to
resolve the issue.
1
Find the symptoms of the issue in “Troubleshooting” in the
Help guide (HTML document), and try any corrective
actions listed.
For details on connecting to a computer, see the following table.
2
Connect your “WALKMAN” to your computer to charge the
battery.
You may be able to resolve some issues by charging the battery.
3
Press the RESET button with a small pin,
etc.
Before resetting your “WALKMAN,” check that no song,
video, etc., is being played back. You can then reset your
“WALKMAN” safely.
4
Check information on the issue in the help guide of
software you are using.
5
Look up information on the issue on one of the customer
support websites.
For customer support websites, see “For the latest information.”
6
If the approaches listed above fail to resolve the issue,
consult your nearest Sony dealer.
Symptom Cause/Remedy
Your “WALKMAN” is
not recognized as USB
storage.
 The USB connection is turned off.
 Swipe the status bar, then tap [USB connected] on
the notification panel followed by [Turn on USB
storage] then [OK].
 USB debugging is enabled.
 Some devices or software may not recognize your
“WALKMAN” when USB debugging is enabled.
Tap the (Menu) button, then tap [ Settings] -
[ Applications] - [Development] -
[USB debugging] and uncheck the box.
The computer does not
recognize your
“WALKMAN” even if
connected by USB cable.
 The USB cable is not connected to a USB connector
on your computer properly.
 Disconnect the USB cable, and then reconnect it.
 Use the supplied USB cable.
 USB debugging is enabled.
 Some devices or software may not recognize your
“WALKMAN” when USB debugging is enabled.
Tap the (Menu) button, then tap [ Settings] -
[ Applications] - [Development] -
[USB debugging] and uncheck the box.
 A USB hub is being used.
 Your “WALKMAN” may not be recognized by the
computer if using a USB hub. Connect your
“WALKMAN” directly to the computer’s USB port.
 The USB connector on your computer may have a
problem.
 Connect your “WALKMAN” to another USB
connector on your computer.
 When you use your “WALKMAN” for the first time,
or when the battery is low, the battery mark may
display and you may not be able to use your
“WALKMAN.” This is not a malfunction. Wait for
about 10 minutes before attempting operations.
 Software authentication may take some time. Wait for
a while.
 Software installation failed.
 Reinstall the software using the installer. Imported
data will remain unchanged.
 If the problem still persists after performing the
remedies above, press the RESET button to reset your
“WALKMAN.”
Your “WALKMAN”
becomes unstable while
it is connected to the
computer.
 A USB hub or USB extension cable is being used.
 Your “WALKMAN” may be unstable if using a USB
hub or USB extension cable. Connect your
“WALKMAN” directly to the computer’s USB port.
Your “WALKMAN” gets
warm.
 Your “WALKMAN” may become warm when the
battery is being charged and just after charging. Your
“WALKMAN” also may get warm temporarily when
a large amount of data is transferred. Set your
“WALKMAN” aside for a while to allow it to cool
down.
To initialize (format) your “WALKMAN”
You can format the built-in flash memory of your “WALKMAN.” If the
memory is formatted, your data will be erased and all setting values will return
to their defaults.
Note
 If you execute this function, Google account information and downloaded
applications will be erased.
 If you tap and check [Erase USB storage] in step 2, the transferred music/
videos/photos and Help guide (HTML document) will be erased. You should
transfer any necessary files to the hard disk or other device before formatting.
 Do not format the built-in flash memory using Windows Explorer. If you
want to format the built-in flash memory, format it on your “WALKMAN.”
1
Tap the (Home) button to display the Home screen.
2
Tap the (Menu) button, and tap [ Settings] -
[ Privacy] - [Factory data reset] - [Reset device].
Tap and check [Erase USB storage] to delete transferred music, photos and
Help guide (HTML document).
3
Tap [Erase everything].
Your “WALKMAN” restarts automatically after being initialized.
Precautions
About the headphones
 Avoid playing the unit at so loud a volume that extended play might affect your hearing.
 At a high volume outside sounds may become inaudible. Avoid listening to the
unit in situations where hearing must not be impaired, for example, while
driving or cycling.
Owner’s Record
The model and serial numbers are located on the back of the player. Record them in the
space provided below. Refer to these numbers in the spaces whenever you call upon your
Sony dealer regarding this product.
Model No. ________________________
Serial No. ________________________
At high volume, prolonged listening to the personal audio player can
damage the user’s hearing.
Pour les utilisateurs en France
En cas de remplacement du casque/écouteurs, référez-vous au modèle decasques/
écouteurs adaptés à votre appareil et indiqué ci-dessous.
MDR-EX0300
License and Trademark Notice
Refer to the Help guide (HTML document).
Norway
Use of this radio equipment is not allowed in the geographical area within a radius
of 20 km from the centre of Ny-Alesund, Svalbard.
For the latest information
If you have any questions or issues with this product, or would like information on
compatible items with this product, visit the following websites.
For customers in the USA:
http://www.sony.com/walkmansupport
For customers in Canada:
http://www.sony.ca/ElectronicsSupport/
For customers in Europe:
http://support.sony-europe.com/DNA
For customers in Latin America:
http://www.sony-latin.com/index.crp
For customers in other countries/regions:
http://www.sony-asia.com/support
For customers who purchased the overseas models:
http://www.sony.co.jp/overseas/support/
Turning On/Off Your “WALKMAN”
Hold down.
Turning On/Off the Screen
The screen will turn off if no operations are made for a certain amount of time.
1
Press the  (Power)
button.
The unlock screen will
display.
Press.
2
Drag from left to
right.
Your “WALKMAN” is then
unlocked, and the Home
screen displays.
Press the button again to
turn off the screen.
How to Use the Touch Screen
The “WALKMAN” screen is touch-sensitive. You can operate your “WALKMAN”
by gestures such as tapping, pressing, and flicking the screen. Refer to the Help
guide (HTML document) for details.
Tap Press and Hold
Flick Drag
Pinch in/pinch out
Home Screen
The Home screen is displayed by tapping the (Home) button.

Apps
Starts the applications screen.

Video player shortcut
Starts Video player.

Music player shortcut
Starts Music player.

Original apps
Displays applications recommended by Sony.

Favorites
Starts Favorites.
How to Use the Help guide on Your
“WALKMAN”
Start the Help guide installed on your “WALKMAN.”
The Help guide for viewing on your “WALKMAN” screen is provided only in some
languages.
1
Tap [ Apps] - [ Browser].
2
Tap the (Menu) button.
3
Tap [Bookmarks] - [Help guide].
4
Select the desired language.
 Hint
 You can bookmark the Help guide in the desired language by tapping [More] - [Add
bookmark] - [OK] after step 4.
 You can also read the Help guide on your computer by installing the supplied
WALKMAN Guide software on your computer.
Note
 If your “WALKMAN” is connected to a computer and USB storage is active, you
cannot use the Help guide (HTML document). Swipe the status bar, then tap
[Turn off USB storage] on the notification panel.
RESET button