My computer stops responding or does not shut down – Sony PCG-R505ECP User Manual
Page 50
VAIO® Computer Quick Start
50
8
Press the Enter key, and select Yes.
9
Use the arrow keys to select Exit (Save Changes), then press the Enter
key. The message “Save configuration changes and exit now?” appears.
10 Select Yes, then press the Enter key. The computer restarts.
If your computer continues to display the message “Operating system not found,”
and Windows does not start, use your supplied System Recovery CD to restore
the software titles shipped with your computer. See “To use the System Recovery
CD(s)” on page 45 for more information.
My computer stops responding or does not shut down.
It is best to shut down your computer using the Turn Off Computer command
(Microsoft® Windows® XP) or the Shut Down command (Windows 2000) on
the Windows Start menu. Using other methods, including those listed below, may
result in loss of unsaved data.
❑
(Windows XP) On the Windows® taskbar, click Start, select Turn Off
Computer, and then click Turn Off.
(Windows 2000) On the Windows taskbar, click Start, then Shut Down, then
select Shut Down again, and click OK.
❑
(Windows XP) If you cannot shut down your computer as described in the
preceding step, press the Ctrl+Alt+Delete keys simultaneously, and click
Turn Off Computer on the Windows Security window.
(Windows 2000) If you cannot shut down your computer as described in the
preceding step, press the Ctrl+Alt+Delete keys simultaneously, and click
Shut Down on the Windows Security window.
❑
If the preceding step does not work, press and hold the power button for at
least 4 seconds to turn off the power.
❑
Unplug the computer from the AC adapter and remove the battery pack from
your computer.
❑
(Windows XP) If your computer stops responding while playing a CD or
DVD, press the Ctrl+Alt+Delete keys simultaneously and click Turn Off
Computer on the Windows Security window.
(Windows 2000) If your computer stops responding while playing a CD or
The System Recovery process removes all software that you may have
installed since you started using your computer.