Sony NWZ-E364BLK User Manual
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Transferred data is not displayed in its list.
Videos and photos in unsupported format may not be recognized by the player and may not
appear in a list
If you rename a video file that is transferred from a computer to the player, or move it to
another folder, it may not be recognized by the player and may not appear in a video list.
The maximum number of files that can be displayed has been reached. The maximum
number of files is 1,000 files for videos, and 8,000 files for photos. Also, the maximum
number of folders is 8,000 folders for photos in the photo folder list.
Delete unnecessary data.
Data was placed in the wrong location by drag-and-drop.
Place the data in the correct place by drag-and-drop
Available capacity is insufficient.
Delete unnecessary data to increase free space on the player.
After transferring by drag-and-drop in Windows Explorer, data hierarchy levels do not
correspond to the player
The built-in flash memory of the player was formatted using Windows Explorer.
Format the built-in flash memory on the player
The USB cable (supplied) was disconnected from the player while data was being transferred.
Transfer usable files back to your computer and format the built-in flash memory on the
player
When [All Songs] or [Album] is selected, all the songs will appear, but
some songs do not appear when [Folder] is selected.
The audio files are not in folders under the [MUSIC] folder.
Place them in folders under the [MUSIC] folder by drag-and-drop.
Songs are played back within a limited playback range only, such as
within one album.
The player plays back songs only in the lists from which playback starts (album list, artist list,
etc.)
.
Noise is generated.
A device emitting radio signals, such as a mobile phone is being used near the player.
When using devices such as mobile phones, keep them away from the player.
Music data imported from CDs, etc., is damaged.
Delete the data, then import and transfer it again. When importing data to your computer,
close any other applications to avoid data damage.
Transferred files are not in a playable format. For details, see
Some songs may not be played back, depending on certain file specifications.
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
The player does not respond to any button operations.
The HOLD switch is set to the HOLD position.
Slide the HOLD switch on the right side to the opposite position
.
The player contains moisture condensation.
Wait a few hours to let the player dry out.
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