Sony PCG-F420 - Manual (Page 73)

Troubleshooting $!
When I click an application icon a message appears, such as “You must insert
the application CD into your CD-ROM drive,” and the software does not start
❑
Some titles require specific files that are located on the application’s
CD-ROM. Insert the disc and try starting the program again.
❑ Make sure you place the disc in the tray with the label side facing up.
My floppy disk drive cannot write to a diskette
❑
If the diskette is write-protected, disable the write-protect feature or
use a diskette that is not write-protected.
❑ Check that the diskette is properly inserted into the floppy disk drive.
My speakers have no sound
❑
If the built-in speakers are turned off, press Fn+F3 to turn on the
speakers.
❑ If the speaker volume is turned to the minimum, press Fn+F4, and
then press
or ➜ to increase the volume.
❑ If your computer is powered by batteries, check that the battery packs
are inserted properly and that they are charged.
❑ If you are using an application that has its own volume control, check
that the volume is turned up.
❑ Check the volume controls in Windows 98.
❑ If you connect external speakers, check that the speakers are properly
connected and the volume is turned up. If the speakers have a mute
button, make sure it is off. If the speakers are powered by batteries,
check that the batteries are inserted properly and that they are
charged.
❑ If you have connected an audio cable to the Headphone connector,
disconnect the cable.
My modem does not work
❑
Check that the phone line is plugged into the line jack. See
“Connecting a Phone Line” on page 44 for details.
❑ Check that the phone line is working. You can check the line by
plugging in an ordinary phone and listening for a dial tone.
❑ Check that the phone number the program is dialing is correct.
❑ Check that the software you are using is compatible with the
notebook modem. (All preinstalled programs are compatible.) Call
the software publisher or Sony Customer Support.
➜