Sony PCG-FX240K - Manual (Page 123)

Troubleshooting
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❑ If this procuedure does not work, ensure that another mouse was not
installed.
❑ You may need to use your supplied Driver Recovery CD(s) to reinstall the
mouse drivers. See “Using the Driver Recovery CD(s)” for more
information.
The pointer does not move while I am using the Touchpad or Mouse.
❑ Click the Start button on the Windows taskbar, and select Shut Down to
display the Shut Down Windows dialog box, then press Enter.
❑ (Windows Me) If you cannot turn off your notebook as described in the step
above, press Ctrl+Alt+Delete simultaneously to restart the notebook.
(Windows 2000) If you cannot turn off your notebook as described in the
step above, press Ctrl+Alt+Delete simultaneously and click Shut Down on
the Windows
®
Security screen to restart the notebook.
❑ If you cannot restart your notebook as described in the step above, press and
hold the power button for more than four seconds to turn off the notebook.
❑ If the pointer does not move while playing a disc, press Ctrl+Alt+Delete
simultaneously to stop playback and restart the notebook.
❑ If this procedure does not work, ensure that another mouse was not installed.
❑ You may need to use your supplied Driver Recovery CD(s) to reinstall the
touchpad drivers. See “Using the Driver Recovery CD(s)” for more
information.
Troubleshooting drives, PC Cards and peripheral devices
My floppy disk drive cannot write to a floppy disk.
❑ Check that the floppy disk drive is properly inserted into the multipurpose
bay. See “Using the Floppy Disk Drive” for more information.
❑ Check that a formatted floppy disk is properly inserted into the floppy disk
drive.
❑ If the floppy disk is write-protected, disable the write-protect feature or use a
floppy disk that is not write-protected.
My optical drive is not playing my CD or DVD properly.
❑ Make sure the label of the disc is facing up.