Jtapi, Callvisor pc – Avaya 1.3 User Manual

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What is CTI?

Issue 1 October 2003

JTAPI

JTAPI is a portable, object oriented API for Java-based computer telephony applications.
Through JTAPI, Java applications can access and control switch resources. See

Chapter

7: Using the JTAPI SDK

for more information about JTAPI.

CallVisor PC

CallVisor PC is a proprietary API for applications that use the Adjunct/Switch Application
Interface (ASAI). See

Chapter 5: Using CVLAN

for more information about CallVisor PC

and CVLAN (CallVisor PC LAN).

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