Trou bl esh oot ing – Sony CCD-TRV338 User Manual

Page 91

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T

rou
bl

esh

oot
ing

Troubleshooting

91

For TRV280:
There is no sound when the
camcorder is connected to the
Windows computer via a USB cable.

cChange the settings for your computer environment as described in the

following procedures:

1

Select [Start], [Programs] ([All Programs] for Windows
XP), [Picture Package], [Handycam Tools], and [USB
Streaming Tool], then start up [USB Streaming Tool].

2

Select another device on the [Select audio device] screen.

3

Follow the on-screen instructions, click [Next], then click
[Done].

b

Note

• Sound is not supported on Windows 98.

For TRV280:
The movie is not smooth during USB
streaming.

cChange the settings as described in the following procedures:

1

Select [Start], [Programs] ([All Programs] for Windows
XP), [Picture Package], [Handycam Tools], and [USB
Streaming Tool], then start up [USB Streaming Tool].

2

Adjust the slider in the (-) direction on [Select video
quality].

3

Follow the on-screen instructions, click [Next], then click
[Done].

For TRV280:
Picture Package does not function
correctly.

cClose Picture Package, then restart the Windows computer.

For TRV280:
An error message appears while
operating Picture Package.

cClose Picture Package on your Windows computer first, then set the

POWER switch on your camcorder to another mode.

For TRV280:
The CD-R drive is not recognized or
data cannot be written on the CD-R in
Picture Package Auto Video,
Producer, CD Backup or VCD
Maker.

cFor the compatible drive, visit the following URL:

http://www.ppackage.com/

For TRV280:
“First Step Guide” is not displayed
correctly.

cRefer to “First Step Guide” in PDF. For copying the PDF file, see

page 78.

Symptom

Cause and/or Corrective Actions

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