Questions about the recorder’s phone calls – Sony SVR-3000 User Manual

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Q u e s t i o n s A b o u t t h e R e c o r d e r ’ s P h o n e C a l l s

Questions About the Recorder’s Phone Calls

Why does the recorder have to be connected to a phone line?

• The recorder needs to be connected to the phone line so that it can make an automatic

daily call to the TiVo service. This call downloads program information, which tells
the recorder when programs are scheduled to air and on what channel. The call may
also download additional information from the TiVo service, such as Showcases,
TiVolution Magazine, and service updates (if any).

In addition, the phone call sends anonymous viewing information back to TiVo—that
is, anonymous information about viewing choices, which do not identify you as an
individual or household. TiVo has no way to access any of your personally identifiable
viewing information from your recorder without your prior consent. Without your
consent, the TiVo service has no way of knowing what shows you—as an individual or
household—have watched, recorded, or rated with Thumbs Up or Thumbs Down.

Do I need to keep the phone connected all the time?

• Unless it is an inconvenience, we recommend that you leave the phone line connected.

The TiVo service will not interfere with your other needs for the phone line, and daily
calls will keep the recorder’s program information fully up to date.

However, the recorder does not need to be connected all the time. After Guided Setup,
you can connect the phone line once or twice a week. After you connect the recorder,
you must manually start a daily call. To start a daily call, from TiVo Central, select
Messages & Setup, then Phone Connection, then select “Make Daily Call Now.”

My recorder is not making the setup or daily call to the TiVo service.

• First, verify that your phone line is working by connecting a phone to it, then listening

for a dial tone. Make sure the phone cord is connected to both the recorder and the

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