I cannot perform the hotsync, Operation via a modem – Sony PEG-TJ25 User Manual

Page 23

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Sony Personal Entertainment Organizer PEG-TJ35/TJ25 US A-BQK-100-11 (1)

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You cannot perform the HotSync

®

operation before

you install Palm™ Desktop for CLIÉ on your computer

If you perform the HotSync

®

operation before you install the CLIÉ handheld

drivers on your computer, other drivers may be installed on your computer and

a problem may occur in your computer system.

Make sure you install Palm™ Desktop for CLIÉ before performing the

HotSync

®

operation.

Do not use a USB hub

If you connect your CLIÉ handheld to your computer via a USB hub, you may

not be able to perform the HotSync

®

operation properly. Make sure you

connect the USB cable directly to a USB port of your computer.

Some computers have the hub function built into their internal circuitry.

Contact your computer manufacturer to check whether the USB port of your

computer is connected to an internal USB hub.

Check that the USB port of your computer is enabled

If you are using a Windows 95 pre-installed computer or other older type of

computer equipped with a USB port, the USB port may be disabled by default.

Test the USB port with another device, such as a USB mouse. If that device

does not work, check the BIOS setting of your computer.

In addition, check the setting in the Device Manager: Right-click [My

Computer] and select [Properties] from the menu. (If you are using Windows

2000 Professional/Windows XP, click [Hardware].) Click [Device Manager]

and check that [USB controller] is displayed in the Device Manager window.

If USB controller is not displayed

b

For details, refer to the manual of your computer.

Verifying your CLIÉ handheld

B Check that you enter the correct phone number for the access point.

B If you use a call waiting feature on your service line, select [Disable call

waiting:] to enter the correct number in the Phone Setup screen which is
displayed by tapping the box next to [Phone:] in [Network] of the
Preferences screen.

I cannot perform the HotSync

®

operation via a modem

Continued on next page

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