Troubleshooting, What do i do if my computer won’t start – Sony PCG-GRT290ZP User Manual

Page 37

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37

Troubleshooting

What do I do if my computer won’t start?

❑

Make sure the computer is securely plugged into a power source and turned
on. Make sure the power indicator shows the power is on.

❑

Make sure the battery is inserted properly and charged.

❑

Make sure the floppy disk drive (if applicable) is empty.

❑

If the computer is plugged into a power strip or uninterruptible power supply
(UPS), make sure the power strip or UPS is turned on and working.

❑

If you are using an external display, make sure it is plugged into a power
source and turned on. Make sure the brightness and contrast controls are
adjusted correctly. See the guide that came with your display for details.

❑

Disconnect the AC adapter and remove the battery. Wait one minute.
Reattach the AC adapter and reinsert the battery. Turn on the power.

❑

Condensation may cause the computer to malfunction. If this occurs, do not
use the computer for at least one hour.

❑

If the computer still does not turn on, follow these steps:

1

Unplug the power cord and remove the battery.

2

Use a thin, straight object (such as a paper clip) to press the reset button.

3

Reinsert the power cord and the battery.

4

Turn on the computer.

What do I do if a BIOS error appears when my computer
starts?

If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of
the screen, follow these steps:

✍

See “Locating Controls and Ports” on page 15 to locate the reset button.

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