Sony DCR-IP5 - Manual (Page 99)

99
Additional Information
Troubleshooting
Attached files are not saved in the “Memory Stick.”
c Compatible file types are .jpg, .mpg, .jpeg and .mpeg only. Check the file type.
c The message “Memory Stick Directory Error” may be indicated when a “Memory
Stick” whose directory structure does not correspond to the DCF standard is inserted.
c All of your downloaded email messages are stored in the “Memory Stick.” Insert a
new “Memory Stick” that has sufficient memory and download your email again.
Also, check that the lock switch is set to release.
c You can restrict the file size of downloaded email messages. Check the setup of the
item “Restrict” on the Network Options screen.
Trouble viewing web pages
The images are not displayed.
c Check the setup of the item “Image Display” on the Network Options screen.
Some of the web page or all of the web page is not displayed.
c When the page has been made using the software, such as Macromedia Flash, the
page does not correspond to the browser of your camcorder.
It takes some time to load the web page.
c When the web page is busy, try to connect through other providers or other access
points, or connect during off-peak times.
The web page is not loaded.
c When entering its URL
Check that the address is correct. (For example, did you enter “0” or “O”, “-” or “_”)
c When accessing through the bookmark or page memo
The address may have been changed or the link structure of the web site may have
been modified. When the link structure is modified, follow the address to its source.
(For example, when you cannot access “http://www.sony.co.jp/xxxx/”, then try to
access “http://www.sony.co.jp/”)
The web page cannot be displayed.
c The item “Cookie” may not be checked. Check the item “Cookie” on the Network
Options screen.
The cookie is not saved.
c Exit the NETWORK mode, the cookie will be deleted.
The message “DNS Error The Requested URL Could Not Found” is indicated and the web
page is not displayed.
c The setup of the item “DNS” may be wrong. Check the setup of the PPP screen.
c The setup of the item “Proxy” may be wrong. Check the setup of the Browser screen.