Sony DSC-W130 - Manual (Page 110)

110
Troubleshooting
Cannot delete an image.
• Cancel the protection (page 62).
Computer OS compatibility with camera is unknown.
• Check “Recommended computer environment” on page 82 for Windows, and page 95 for
Macintosh.
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
• Check that the computer and the Memory Stick Reader/Writer support “Memory Stick PRO
Duo”. Users of computers and Memory Stick Readers/Writers made by manufacturers other
than Sony should contact those manufacturers.
• If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (pages 87,
95). The computer recognizes the “Memory Stick PRO Duo”.
Your computer does not recognize the camera.
• Turn on the camera.
• When the battery level is low, insert the charged battery pack or use the AC adaptor (not
supplied) (page 87).
• Set [USB Connect] to [Mass Storage] (page 70).
• Use the cable for multi-use terminal (supplied) (page 87).
• Disconnect the cable for multi-use terminal from both the computer and the camera, and
connect it again firmly.
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other
device (page 87).
Cannot copy images.
• Connect the camera and your computer correctly making a USB connection (page 87).
• Follow the designated copy procedure for your OS (pages 91 and 95).
• When you shoot images with a “Memory Stick Duo” formatted by a computer, you may not
be able to copy the images to a computer. Shoot using a “Memory Stick Duo” formatted by
the camera (page 66).
Deleting
Computers