If you have problems, Help guide – Sony HDR-CX240 User Manual

Page 291

Advertising
background image

Digital HD Video Camera Recorder

HDR-CX240/CX240E/PJ240/PJ240E/PJ270/PJ270E/PJ275

If you have problems

If you run into any problems using this product, follow the steps below.

1. Check the items under “Troubleshooting,” and inspect this product.

2. Disconnect the power source, attach the power source again after about 1 minute, and turn this product

on.

3. Perform [Initialize].

If you select [Initialize], all settings, including the clock setting, are reset.

4. Contact your Sony dealer or local authorized Sony service facility.

Note

You may need to initialize or change the current internal memory (HDR-PJ270/PJ270E/PJ275) of this product
depending on the problem.
If you do so, the data stored on the internal memory (HDR-PJ270/PJ270E/PJ275) will be deleted. Be sure to
save the data on the internal memory (HDR-PJ270/PJ270E/PJ275) on other media (backup) before sending
this product for repair. We will not compensate you for any loss of internal memory (HDR-
PJ270/PJ270E/PJ275) data.
During repair, we may check a minimum amount of data stored on the internal memory (HDR-
PJ270/PJ270E/PJ275) in order to investigate the problem. However, your Sony dealer will neither copy nor
retain your data.

Related Topic

Initialize

Notes on use

4-531-544-11(1)

Copyright 2014 Sony Corporation

Help Guide

Troubleshooting

281

Print Find

Advertising
This manual is related to the following products: