System diagnostic diskette, Running pqa diagnostics program – Acer 350 User Manual

Page 45

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Chapter 2

39

System Diagnostic Diskette

IMPORTANT:

1

The diagnostics program here that we used is called PQA (Product Quality Assurance) and is

provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program,
either download it from http://csd.acer.com.tw or find it in the TravelMate 350 service CD kit.
To better fit local service requirements, your regional office MAY have other diagnostic program.
Please contact your regional offices or the responsible personnel/channel to provide you with further
technical details.

NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.

This diagnostic program divided into two diskettes is for the Acer TravelMate 350 notebook machine. It
provides the following functions:

Disk 1:

1.

PQA System Diagnostics

2.

Audio Resource and Speaker Out Test

3.

USB Register and Connect/Disconnect Test

4.

IR Test

NOTE: The Infrared Ray setting in BIOS Setup must be set to enable when executing the Infrared Ray Test.

5.

Exit

To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompts you to
choose the testing item. Follow the instructions on screen to proceed.

IMPORTANT:If this diskette is not bootable, do the following actions before you use it:

1.

Do system transfers.

2.

Copy the following files to A:\
HIMEM.SYS
MSCDEX.EXE
CHOICE.COM
RAMDRIVE.SYS

NOTE: When executing a parallel or serial port test in System Test item, a loopback tool is needed. This

loopback is Acer proprietary design. You may reach the [email protected] for ordering
information.

Running PQA Diagnostics Program

1

New added description. Please pay attention to it.

PQA Vx_x xx-xx-xx

Diag

Result

SysInfo

Option

Exit

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