Panasonic -eng - Manual (Page 96)

96
Other
Troubleshooting
Startup
Symptom Corrective Action
The software does not start.
Windows Vista ® :
Log on with an administrator account or a standard user account before using this software.
The software will not function with a Guest account.
Windows ® XP/2000:
Log on with an administrator account before using this software.
Multiple users cannot start the software at the same time. Make sure another user has not
started the software.
It takes time for the software to start, or the software may not start, if there are any damaged
or corrupted images.
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The screen saver or the power-saving
functions do not operate.
While this software is started, the screen saver or the power-saving functions (function to make
the PC enter the standby or sleep modes after a certain time has elapsed without any operation
on the PC) are disabled. Since this software may not operate properly, the screen saver and
the power-saving functions must be disabled before starting this software.
Display/playback
Symptom Corrective Action
Video cannot be displayed.
You can display only videos recorded with this software or a video camera that this software
accompanied. This software cannot process videos created with other devices or software.
This software cannot process a video recorded with the video camera this software
accompanied if it was edited with other devices or software. ●
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Images do not play back properly.
Close any other software that is running.
Update the device driver for the sound card or video card.
Images played may have frame drops, colour-dulling or a jerky effect depending on the
[Windows Aero] functions of Windows Vista
® , the environment of the PC in use or the images
themselves. Also, there may be noise in the sound or images may not be played back
smoothly at the point where the resolution of the image and the sound are switched.
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