Vaddio WallVIEW HD-USB SR - Manual (Page 32)

WallVIEW HD-USB SR Camera System
WallVIEW HD-USB SR Camera System, Document Number 342-0465 Rev. D Page 32 of 40
Serial Command API Updates: Added new serial commands for setting streaming functions from Telnet client.
Fixed Issues: N/A
Known Issues:
IP Streaming: Video quality of IP stream will degrade with more than one media player directly connected to the
camera’s IP stream. This is a processor limitation on the streaming engine within the camera and is normal. For
many participants, please use a CDN.
Sharpness Setting on Camera: Sharpness setting on HD-USB Camera can create scaling artifacts with UC
clients using low resolution video (lower than 480p). The root cause of image artifacts are related to the MJPEG
decoder in some UC soft-clients. The sharpness can be disabled on the camera from the IR remote. Press Data
Screen and navigate to Special >Image Adj > Sharpness, then disable sharpness. This should reduce scaling
artifacts (“the jaggies”) with some software clients using low resolution video.
RTSP Port The RTSP port can be assigned on the internal web pages as 554, or between the ranges of 1024 :
to 65535. Other ports are reserved for internal purposes.
Interoperability Testing & Findings
The following interoperability testing was performed for this release. A detailed list of all interoperability findings
can be found in the EasyUSB Tools Interoperability FAQ document.
Table: HD-USB PTZ Camera and UC Client Software Interoperability Testing
Software Client Tested Version Major Findings Comment
Cisco Jabber 4.4 None
Web Ex WBS 28.7 None Must have WebEx client version 28.7 to
work with Vaddio USB Video Products.
AV Bridge color space should be set to
4:2:0
Skype 6.0 720p only supported on
Skype Certified Camera Workaround for HD by downloading
shareware to force HD.
Adobe Connect 9.0.1 UVC Conflict with some built-
in Laptop Cameras MAC version of Connect squeezes to 4:3
aspect ratio.
Microsoft Lync 4.0.7 None No Comment (N/C)
Gotomeeting (Citrix) 5.4 None N/C
Vidyo Desktop 2.2.1 None Certified with VidyoRoom 2.2.2.x
Polycom M100 1.0.4 None N/C
LifeSize ClearSea 8.2.0 None N/C
Google Plus N/A None N/C
Panopto 4.2.5602 None N/C
Quick Time Media
Player 10.2 None N/C
VLC Media Player 2.0.4 None N/C
Real Player 16.0 None N/C
HD-USB IP Streaming Interoperability Testing
Media Player Test Version Major Findings Comment
QuickTime Media
Play 10.2 (MAC)
7.7 (Win 7)
Direct X plugins may need to be disabled
on Windows in order to accept the RTSP
stream.
Note: QuickTime does not support PCM
audio. N/C
Real Player 16.0 Real Player uses QuickTime for a decoder
and launches a small video window. N/C
VLC Media Player 2.0.x None N/C
WOWZA Media
Server 5.4 None Tested as push-stream to
WOWZA via RTSP