j5 create JUD480 USB 3.0 BOOMERANG STATION - Manual (Page 18)

USB3.0 Boomerang Station User Manual
17
TECHNICAL SUPPORT
If you have any issues using this product please follow the instructions below
before returning this product to the store.
1. The User Manual
It contains detailed instructions and a troubleshooting section. Many
common issues can be easily resolved by reading the user manual.
2. Online Support
Please visit the j5create website (www.j5create.com) to find the latest
software for your device. If you are still experiencing the same issue, you
can submit a description of your problem via email [email protected] .
Our j5create technical service support team will reply to you within the
next 24 business hours.
3. Telephone Support
Please feel free to call us at 888-689-4088 and one of our support
technicians will be happy to assist you.
Customer Service: Toll free number: 888-988-0488
Technical Support: Toll free number: 888-689-4088
Email: [email protected]
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T
Monday- Friday for further assistance.