Comfort-Aire IR15S - Manual (Page 5)

5
Limited Express Warranty
Comfort-Aire ® Infrared Heaters
RESIDENTIAL INSTALLATION/USE:
LIMITED ONE (1) YEAR PARTS EXPRESS WARRANTY
Heat Controller warrants all parts of the Infrared Heaters to
be free from defects in workmanship and materials for normal
residential use and maintenance for one (1) year from the date
of purchase by the original consumer.
LIMITED THREE (3) YEAR EXPRESS WARRANTY ON BULB
Heat Controller warrants the heater bulb to be free from defects
in workmanship and materials for normal residential use and
maintenance for three (3) years from the date of purchase by
the original consumer.
COMMERCIAL INSTALLATION/USE:
LIMITED ONE (1) YEAR PARTS EXPRESS WARRANTY
Heat Controller warrants all parts of the Infrared Heaters to
be free from defects in workmanship and materials for normal
commercial use and maintenance for one (1) year from the date
of purchase by the original consumer.
The Express Limited Warranties described above apply only
when the Infrared Heater is installed and operated per Heat
Controller installation and operating instructions for normal use.
EXCEPTIONS
The Limited Express Warranty does not cover normal
maintenance—Heat Controller recommends that regular
inspection/maintenance be performed according to the
Installation and Operation Manual. Additionally, labor charges,
diagnostic charges, transportation charges for replacement parts,
or any other service calls/repairs are not covered by this Limited
Warranty. It also does not cover any portion or component of the
system that is not supplied by Heat Controller, regardless of the
cause of failure of such portion or component.
CONDITIONS FOR WARRANTY COVERAGE
• Unit must be operated according to Heat Controller operating
instructions included with the unit and cannot have been
subjected to accident, alteration, improper repair, neglect or
misuse, or an act of God (such as a flood)
• Installation must be according to Heat Controller installation
instructions
• Rating plate has not been altered or removed
• Unit is not operated in a corrosive environment
• Performance cannot be impaired by use of any product not
authorized by Heat Controller, or by any adjustments or
adaptations to components
• Damage has not been a result of inadequate wiring or
voltage conditions, use during brown-out conditions, or circuit
interruptions
• Unit was not purchased over the internet.
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the orginal
consumer. The consumer must register the product purchase
at www.heatcontroller.com within 90 days of purchase. The
consumer must retain a receipted bill of sale as proof of warranty
period. Without this proof, the express warranty begins on the
date of shipment from the factory.
REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY
The sole remedy under the Limited Warranty is replacement of
the defective part. If replacement parts are required within the
period of this warranty, Heat Controller replacement parts shall
be used; any warranty on the replacement part(s) shall not affect
the applicable original unit warranty. Labor to diagnose and
replace the defective part is not covered by this Limited Express
Warranty. If for any reason the replacement part/product is no
longer available during the warranty period, Heat Controller
shall have the right to allow a credit in the amount of the current
suggested retail price of the part/product instead of providing
repair or replacement.
LIMITATION OF LIABILITY
1. There are no other express or implied warranties. Heat
Controller makes no warranty of merchantability. We do not
warrant that the unit is suitable for any particular purpose or
can be used in buildings or rooms of any particular size or
condition except as specifically provided in this Installation
and Operation document. There are no other warranties,
express or implied, which extend beyond the description in
this document.
2. All warranties implied by law are limited in duration to the
one-year term of the Parts Warranty. Your exclusive remedy
is limited to the replacement of defective parts. We will not
be liable for any consequential or incidental damages caused
by any defect in this unit.
3. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state. Some
states do not allow limitation on how long an implied warranty
lasts or do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions
may not apply to you.
4. No warranties are made for units sold outside the continental
United States and Canada. Your distributor or final seller may
provide a warranty on units sold outside these areas.
5. Heat Controller will not be liable for damages if our performance
regarding warranty resolution is delayed by events beyond our
control including accident, alteration, abuse, war, government
restrictions, strikes, fire, flood, or other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim or service question, contact Heat
Controller at 517-787-2100. Have the model number and date
of purchase available for this call. Do not return your unit to the
store where it was purchased.
Owner responsibilities are set forth in the
instruction manual—read it carefully.