American Dryer Corp. AD-530HS - Manual (Page 40)

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SECTION VI
WARRANTY INFORMATION
A. Returning Warranty Card(s)
1. Before any dryer leaves the ADC test booth area, a warranty card is affixed to the glass of the main door.
These warranty cards are intended to serve the customer in two ways. First , when ADC receives the
warranty card(s) back from the customer, we mail the appropriate parts manual to the address indicated on
the returned card at no charge to the customer. Second, we record the individual installation date of that
specific dryer so as to extend the customer’s warranty period.
If a warranty card does not come with the individual dryer, contact the ADC Warranty Department or
Service Department at (508) 678-9000
IMPORTANT:A separate warranty card must be completed and returned for each individual dryer.
NOTE: Be sure to include the installation date when returning warranty card(s).
B. Warranty
For a copy of the ADC commercial warranty converting your particular dryer(s), contact the ADC distributer
from whom you purchased the equipment and request dryer warranty form ADC Pant no. 450199. If the
distributer cannot be contacted or is unknown, warranty information can be obtained from the factory by
contacting the ADC Warranty Department at (508) 678-9000.
NOTE: Whenever contacting the ADC factory for warranty information, be sure to have the dryer’s
model number and serial number available so that your inquiry can be handled in an
expeditious manner.
C. Returning Warranty Parts
ADC has a Warranty Parts Department that handles all returned warranted merchandise. To expedite process-
ing, the following procedures must be followed:
1. No parts are to be returned to ADC without prior written authorization (“Return Material
Authorization”) from the factory.
NOTE: An R.M.A. (“Return Material Authorization”) is valid for only sixty (60) days from date of issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned
part(s), must be included inside the package with the failed merchandise.